Frequently Asked Questions
Everything you need to know about your HOYTS Gift Shop experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How can I return an item if it doesn't fit?
We accept returns on all unworn fashion items with original tags within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At HOYTS Gift Shop, we prioritize ethical manufacturing. Our fashion collections use high-quality, durable fabrics sourced from suppliers who adhere to fair labor practices.
How do I track my package once it has shipped?
Once your order is processed, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.